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WHERE CAN I FIND LIPMATIC PRODUCTS?

  • Currently, Lipmatic is exclusively sold on www.Lipmatic.com.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

  • Please allow 1-3 business days to process the order. Once the order is shipped, it will take 3-5 days for domestic US destinations, and 10-15 days for international orders.

WHAT METHODS ARE AVAILABLE FOR SHIPPING?

  • The current method for shipping is USPS.

IF I DON'T LIKE THE COLOR, CAN I RETURN IT?

  • Unfortunately we do not accept returns. However we will provide a replacement if the product arrives damaged or not as described within 14 days of receiving the package.

CAN I CHANGE MY ORDER?

  • Once an order is placed, the order cannot be changed.

CAN I CANCEL MY ORDER?

  • An order can only be cancelled if it has not been shipped, typically within 12 hours.

HOW CAN I REACH CUSTOMER SERVICE?

  • You can send an e-mail to customerservice@lipmatic.com. Please allow up to 48 hours for a response.